- Fujimi exercises the utmost care in dealing with customer information and customer inquiries.
- Confidential information will only be used as specified under our information protection policies.
- Questions and/or opinions received, as well as our response to customer inquiries are for the sole purpose of providing more appropriate products and services and will not be used without the expressed consent of the customer.
- Our e-mail responses are addressed to a specific party and contain information which should not be forwarded or re-used in part or in its entirety.
- Inquiries are addressed in the order received during regular working hours. The length of time needed to gather information and formulate an appropriate respond will vary depending on the nature of each request, and we appreciate your patience.
- Telephone inquiries will be handled during the hours shown below.
9:00～17:00 (with the exception of Saturdays, Sundays, holidays, year-end, the “obon” period, and company holidays)
Please send your inquiry after filling in the required items.
- Do not use special characters or "katakana".
- Please realize that Fujimi may not be able to respond to all questions.
- Note: * indicates a required item
- Please enter your "Company name" if you choose "Product or technology related inquiries".